ABC Glofox July Product Updates

This month is packed with updates that give your fitness studio members a better booking experience, put more self-serve tools in operators’ hands, and automate the moments that turn first-time visitors into regulars. 

Manage Your Business

Pro App: Trainer Availability: Trainers can now set their own appointment availability directly from the Pro App. No admin involvement needed. Add recurring schedules, block specific dates, and keep the calendar accurate without the back-and-forth.  Learn more about Trainer Availability.

Waitlist Auto-Enrollment Window: You can now configure the auto-enrollment window per location, from 30 minutes up to 10 hours. As a result, members get enough notice to plan ahead. That means fewer late-fee disputes caused by a cutoff that sits too close to class time. Learn more about Waitlists.

Enterprise Dashboard: Bulk Dictionary Updates: Enterprise and Multi-Location clients can now push dictionary updates to any number of branch locations in one action. Simply select specific locations or all of them at once. Updates then complete in the background in under a minute, no matter how many branches you manage.

In-Product Zendesk Chat: Customers can now access Glofox support directly from the Dashboard, without leaving the product. First, the chat scans the Knowledge Base to surface relevant answers instantly. If that does not resolve the issue, it hands off to a live agent by email.

Engage Your Members 

Interactive Spot Booking: Phase 2: Members can now select their spot on the web portal before completing a booking. They can also change their assigned spot in the app, without cancelling and rebooking. On the operator side, the Dashboard now gives you full control of the room layout lifecycle. Block individual spots per class, drag and drop assignments, edit layouts with propagation, and create custom spot types. Best of all, it is all self-serve. No support ticket needed. Learn more about Spot Booking.

Grow Your Revenue 

Xlerate: First Attendance Workflow: A member’s first class is the most important moment in their journey. Now it is fully automatable. Trigger email, SMS, push, or task-based follow-ups the moment someone attends for the first time. You can also target by audience type, class type, or both for highly specific post-visit journeys. Learn more about XLerate Workflows.

That’s a wrap on July. As always, more updates are on the way, so stay tuned.

Missed an update? Catch up on all ABC Glofox product updates at the Glofox Release Center.