Odds are if you’re reading this article, you’ve realized your current gym management software or the way you are currently managing your fitness business just isn’t cutting it. Don’t stress! Being a fitness business owner is a learning journey and the key point here is that you’ve identified the problem and you’re about to address it. Switching to a new software provider may seem daunting – but the end result of a fully integrated solution, tailored to your needs, will leave you with more free time and a much higher profit margin.
If you want to make the transition seamless and as pain-free as possible for your members, your staff and well, your sanity, you’ve come to the right place! Here are our 6 key pieces of advice to follow when making the switch to Glofox Gym-Studio Software:
1. Set Realistic Goals
As the cliche goes, Rome wasn’t built in a day. We recommend planning one week to 10 days to get your business completely up and running on the Glofox Dashboard, Member App, Website Portal and Facebook Integration. Our average setup times are:
- Software: Minutes
- Member App (Gold Package): 48 hours
- Member App (Platinum Package): average approval time on the iOS App store is 2-3 days, whereas approval on the Android Play store takes just hours.
- Website Portal: Less than one day.
- Facebook or Social Integration: Less than one day
Don’t forget, the sooner you send across your logo and the images you would like to use for your customized app design, the quicker the setup time! We can also build out the website integration for your or work with your or any nominated web developer to optimize how Glofox is displayed on your website.
2. Spring Clean Your Member Data
Switching gym management software is a great opportunity to give your member data a good cleansing! We recommend that you put aside time to clear your database of any irrelevant information or inactive members, that could be causing inaccurate business reporting.
We recommend that our new clients solely transfer their current members into Glofox and keep any remaining inactive or expired members in a mailing list for marketing purposes. Our integration with Mailchimp and Infusion Soft makes this really easy to do!
Glofox also makes importing your member data super simple. All you have to do is send an excel file of your member data and we’ll securely import it into Glofox. Once your data is imported, your members can easily register through your new Mobile App or Website Portal. Glofox will then automatically match each member with their details by the email address given on registration.
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3. Make Training a Priority
Here at Glofox, we want you to have a phenomenal on boarding experience, so we offer our clients free training sessions. You’ll be assigned a dedicated account manager who will be your point of contact for support, questions and advice along your growth journey.
Be sure to make training a priority for everyone involved in the switch to Glofox. You can schedule a training session with your whole team to overcome common queries together, or you can schedule 1:1 sessions so you can dig a little deeper. You’ll be sure to walk away with a bunch of tips and best practices!
Remember, you can attend as many training sessions as you like – if you need a refresher on some element of our software, don’t hesitate to book another session!
4. Get Your Members Ready!
As soon as your Member App and Website Portal go live, encourage your members to download and register via the app. This way, you can ensure their details sync with data you’ve imported into Glofox software.
5. Beware of Notice Periods
Most gym management software providers require a 30 day notice period prior to cancellation. Be sure to factor this into your switch over plans!
It’s a great idea to start your transition to Glofox in this month as it’ll give you more time to get set up and become fully confident using the system. We have an online Knowledge Base to help you do just that!
We know you’re eager to make the switch complete, but don’t worry, this period will also give you the chance to get your data in order and a plan in place to promote your branded mobile app that’s “Coming Soon“.
6. Stay Passionate
Last but not least, look forward to the journey that lies ahead of you! When you switch to Glofox, you’ll be working with gym management software that meets your studio or gym’s unique needs. This means you can wave goodbye to the manual workarounds and inconveniences associated with your old software (and save a lot of time and money whilst doing so).
With a team of support agents behind you every step of the way who will do everything in their power to see you succeed, you can be confident that you’re making the right decision for your business.