The Customer
Engagement Playbook
for Your Fitness
Business

Customer engagement is the way in which a brand
connects with its customers on a deeper level than a
simple business and consumer relationship.

Here are some tips on how to get
your customers to engage with
your brand in a meaningful way.

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    By putting your members first, your metrics will automatically look good.

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    Customers find calls to be the single most frustrating way to enage with customer services.

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    Social media is a fantastic place to let personalities behind your brand shine through.

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Don’t just manage your gym, grow it by creating a member experience that retains members.

“Ensuring an effortless experience is a core focus for Uber Shape. Easy bookings, communication, and online store purchases help the business maximize its revenue potential.”
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Coby van den Ende
Director and Founder of Uber Shape

Thousands of customers love us because their members love them

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Talk to us about taking the next step in
setting your business up for the Digital age.