The Customer
Engagement Playbook
for Your Fitness
Business
Customer engagement is the way in which a brand
connects with its customers on a deeper level than a
simple business and consumer relationship.
Here are some tips on how to get
your customers to engage with
your brand in a meaningful way.
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By putting your members first, your metrics will automatically look good.
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Customers find calls to be the single most frustrating way to enage with customer services.
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Social media is a fantastic place to let personalities behind your brand shine through.
