Retention Software

Gain critical insights into member activity and take early action to engage and retain at-risk members.

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Powerful
Gym Retention tools
To engage with at-risk members

Automated Emails

Automatically deliver the right message to the right member at the right time.
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  • Every-action-has-a-reaction-new

    Every action has a reaction

    Show your members you care by responding to their actions with an encouraging reaction. An easy way to do this is via targeted messaging that's triggered by a specific action.

  • Dont-let-memberships-expire-new

    Don’t let memberships expire

    Set up triggers so emails are sent to remind members they need to renew before a specific date. Similarly, let your members know when they've used all of their credits and encourage them to buy more.

  • Show-your-members-you-care-new

    Show your members you care

    Maybe a member hasn’t booked a class in a while. Show them you care by sending them a friendly email prompting them to book in. Automated Emails are an easy way for you to stay engaged with members who may be on the verge of slipping off.

Push Notifications

Keep your members informed and engaged by sending push notifications directly through the Member App.
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  • Quick-and-easy-messaging-new

    Quick and easy messaging

    Let waitlisted members know that they can join their class, or tell them you’re looking forward to seeing them later! Push notifications are a useful way to get a message to your members quickly and keep yourself front of mind.

Membership and Activity Reports

Generate member reports using all available information so you can take action at scale.
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  • Manage-how-your-trainers-are-performing-new

    Know how your members are engaging with your plans

    Memberships and Credit Packs are a key part of your fitness business. They are the very currency that your members use to attend your classes. So knowing how they’re performing is vital in making them a more viable avenue for growing your studio.

  • Dont-let-memberships-expire-new

    Stay ahead of expiring members

    It’s a lot easier to have a conversation about renewing a membership than trying to contact a member who has already expired.

    With Glofox reporting you can easily stay ahead and not let memberships expire without first engaging.

  • Welcome-New-Members-new

    Engage with ‘At Risk’ members

    It’s very important to give attention to those members that are not engaging. Members who book but don’t show up or cancel last minute. Not only are they taking up a spot for other members, but they are at risk of leaving. Having data on them will let you engage with them in the right way.

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Recommended E-book

The Top 10 Barriers Slowing Your Fitness Business Growth

The Squad customer story

“The app is massively user friendly, and the majority of people think it’s user friendly, which is great. We constantly use push notifications as a reminder for people to book into their class.”

Kate Parfey and Josie McCarthy

Owners and trainers at The Squad

60%
Increase in the bookings during lockdown
Read Customer Story
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Take advantage of our flexible pricing structure. We'll show you the product and answer all your questions in 30 minutes.

“We align our success with the success of our customers which is why our offering transcends our software. ”
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Conor O’Loughlin
CEO, Glofox
  • 4k
    Businesses and growing
  • 60+
    Countries and growing