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The Friction Map: 5 Hidden Ways Your Platform Is Costing You Growth

A practical breakdown of the five places boutique and multi-location gyms lose members and revenue without realizing it — join flow, checkout, reporting, payments, and scalability. Written for gym operators making platform decisions, the guide includes a 5-question diagnostic you can run against your own numbers the same day.

Book features

  • check-ins

    Maps the five operational friction points where gyms quietly lose members and revenue

  • check-ins

    Written for boutique studio owners and multi-location operators, not fitness marketers

  • check-ins

    Includes a 5-question diagnostic to identify your biggest gap in under 10 minutes

  • check-ins

    Covers what to fix first when new joins are down and cancellations are up

Book features

  • check-ins

    Maps the five operational friction points where gyms quietly lose members and revenue

  • check-ins

    Written for boutique studio owners and multi-location operators, not fitness marketers

  • check-ins

    Includes a 5-question diagnostic to identify your biggest gap in under 10 minutes

  • check-ins

    Covers what to fix first when new joins are down and cancellations are up