Running a successful studio or gym means protecting your time, your schedule, and your revenue. Missed classes, late cancellations, failed payments, and manual fee tracking all create friction for your team and unnecessary revenue leakage for your business.
That is why ABC Glofox is introducing new self-serve fee capabilities, giving you the ability to set up, manage, and automate new fees directly in your dashboard. No support tickets. No manual work. No awkward member conversations.
With this update, studios can now charge and manage:
- No Show & Late Cancel Fees
- Maintenance Fees
- Non-Sufficient Funds (NSF) Fees
All from one place, fully integrated with scheduling and billing in Glofox.
Meet the New Fees in ABC Glofox
No Show and Late Cancel Fees
No Show and Late Cancel Fees are by far the most requested fee type from studios and one of the most effective ways to protect class capacity and reduce lost revenue.
Every empty spot in a class represents missed income and missed opportunity. At the same time, manually tracking attendance or chasing members for fees is time consuming and uncomfortable for staff. Studios typically set these fees between $10 and $15, turning missed attendance into predictable income while reinforcing clear policies across the business.
With ABC Glofox, No Show and Late Cancel Fees are now handled automatically, removing the admin burden while keeping policies consistent and fair.
How No Show and Late Cancel Fees work
- Define your own late cancellation window and no show rules
- Fees are automatically applied when a member cancels late or does not attend
- A 24 hour review window gives you the option to waive fees when appropriate (e.g. for a VIP customer or a first time offender)
The value for your studio
- Members cancel earlier or show up more consistently
- Waitlists move faster and classes stay full
- Additional revenue is generated after a one-time setup
- Staff avoid awkward conversations and manual follow up
Maintenance Fees
Maintenance fees are a common way for gyms and studios to support long term facility upkeep, equipment investment, and ongoing operational costs. Separating maintenance fees from base membership pricing can help lower the barrier to entry, while charging them at strategic points in the member lifecycle can increase commitment and retention.
Until now, Maintenance Fees in ABC Glofox had to be configured behind the scenes by our support team. With this update, studios can manage these fees independently and on their own timeline.
How Maintenance Fees work
- Create, edit, or remove maintenance fees directly in your Glofox dashboard
- Set any cadence, including annual or quarterly fees
- Schedule fees to align with existing billing cycles or retention milestones
The value for your studio
- Steady, predictable revenue without staff involvement
- Instant changes without waiting on support
- Increased member commitment over time
- Fewer early cancellations before members contribute to long term costs
Non-Sufficient Funds (NSF) Fees
Failed subscription payments create revenue gaps and manual work for teams. Staff must track failures, follow up with members, and enforce policies consistently, all while trying to avoid uncomfortable conversations.
With NSF Fees in ABC Glofox, this process is now automated. Most studios set NSF fees around $20, creating accountability while keeping cash flow more predictable month over month.
How NSF Fees work
- You can configure an NSF fee based on your studio policy
- When a recurring payment fails due to insufficient funds, an NSF fee is automatically applied
- The NSF fee is created as a separate invoice linked to the failed payment
- Works alongside existing retry logic without manual intervention
The value for your studio
- Recover revenue lost to failed payments
- Reduce staff time spent on payment follow up
- Encourage members to keep payment methods up to date
- Enforce policies fairly across all members and locations
A Simple, Transparent Pricing Model
Unlike many alternative solutions, there is no monthly fee or required upgrade to access these new fee capabilities in ABC Glofox.
Instead, you only pay a small surcharge when a fee is successfully processed. If you do not use a specific fee type, there is no charge. This means you pay only for real value and revenue actually collected, not unused features or bundled add-ons. Rates vary by region, so contact your Glofox representative for details.
One Platform, Full Control Over Your Fees in ABC Glofox
With these new self-serve fees in ABC Glofox, studios and gyms gain more than new billing options. They gain greater control, confidence, and visibility across their business.
- One dashboard for scheduling, billing, and fees
- Automated enforcement without awkward conversations
- Revenue protection without added admin work
- Pay only when a fee is successfully collected
If you want to see how automated fees fit into a fully connected platform that helps you streamline operations, engage members, and drive growth, book a no obligation demo with our team.
