Thinking about switching your gym software but worried it’ll be a nightmare to migrate to ABC Glofox? You’re not alone.
We hear from gym and fitness studio owners every week who feel trapped by their current platform and are frustrated by hidden fees, clunky interfaces, or support that never seems to answer.
But the idea of migrating to ABC Glofox? That’s often scarier than staying put.
Here’s the truth: switching doesn’t have to be painful. With the right software partner and a clear plan, you can migrate your studio to better software without losing a single member or missing a single payment. In fact, you may even retain or attract more members by migrating to ABC Glofox.
In this article, we’ll answer the questions we hear most often from fitness studio owners ready to make the switch.
Let’s get into it!
Why Do Studios Switch Software in the First Place?
Before we dive into the how, let’s talk about the why. Most studio owners don’t wake up one day and decide to switch software for fun. There’s usually a breaking point.
The most common reasons studios switch include:
- Price increases: Surprise fee hikes that weren’t in your original agreement
- Cash flow issues: Waiting 14 days (or more) to access your own revenue
- Hidden costs: Marketplace fees, integration fees, and add-on charges that pile up
- Poor support: Tickets that go nowhere and callbacks that never come
- Complexity overload: Features you’ll never use making simple tasks difficult
- Competitor promotion: Your own member app advertising rival studios
Sound familiar? If you’re nodding along, you’re in good company. Studios just like yours are making the switch every day—and finding that the grass really is greener.
Migration FAQ: Your Biggest Questions, Answered
How long does a software migration actually take?
The short answer: Most studios are fully migrated to ABC Glofox within 60 days, often faster.
The longer answer: Your timeline depends on a few factors—how much data you’re moving, how complex your membership structure is, and how quickly you can gather your member information from your current provider.
At ABC Glofox, we assign you a dedicated onboarding team that guides you through every step. We’ve helped studios migrate to ABC Glofox from dozens of platforms, so we know the shortcuts and the pitfalls to avoid.
What impacts your timeline:
- Size of your member database
- Complexity of your class schedule and memberships
- How responsive your current provider is with data exports
- Your team’s availability for training
Pro tip: Start your migration process before your current contract renewal date to avoid getting locked into another year.
Will I lose my member data during migration?
No. Your member data—contact information, membership history, payment details—transfers with you.
We work with you to export your data from your current system and import it into ABC Glofox. Our team validates the data at every step to ensure nothing gets lost in translation.
What transfers:
- Member profiles and contact information
- Active memberships and credits
- Class booking history
- Payment methods and billing information
- Staff accounts and permissions
What we help you rebuild:
- Class schedules (often improved!)
- Automated workflows and communications
- Custom membership types
- Reporting dashboards
What about active memberships and recurring payments?
This is usually the biggest worry—and it’s completely manageable.
Here’s how it works:
- We migrate your member data, including saved payment methods
- Active recurring memberships are recreated in ABC Glofox
- Billing continues seamlessly on the same schedule
- Members experience zero interruption
The key is timing. We coordinate your go-live date so there’s no overlap or gap in billing. Members keep getting charged on their normal schedule, and payments flow to your new account.
With ABC Glofox, you’ll also get your money faster—2-day payment processing in the US instead of waiting 14 days.
“I looked at a few options, but the Glofox positioning was more flexible. Without it the business wouldn’t be scaleable.”
— Mehdi Elaichouni, Co-founder, Carpe Diem BJJ (500% membership growth)
Do my members have to do anything?
Minimal effort required. Your members shouldn’t have to jump through hoops because you’re upgrading your technology.
In most cases, members simply download your new branded app and log in. Their membership, credits, and booking history are all there waiting for them.
What members need to do:
- Download your new branded member app
- Log in with their existing credentials (or set a new password)
- That’s it!
What you should communicate:
- The date of the switch
- Where to download the new app
- What’s improving for them (faster booking, better app experience, no competitor ads)
- Who to contact with questions
We provide email templates and communication guides to make this easy.
How do I get my data out of my current software?
This varies by provider, but you typically have several options:
- Self-service export: Many platforms let you export member data as a CSV file
- Support request: Ask your current provider’s support team for a full data export
- API access: Some platforms allow programmatic data extraction
Our onboarding team can advise you on the best approach for your specific situation. We’ve migrated studios from just about every platform out there, so we know the quirks of each.
Watch out for:
- Data export fees (some providers charge for this)
- Limited export windows (request your data well before your contract ends)
- Missing fields (always check that all the data you need is included)
What if I’m stuck in a contract?
First, check your contract terms. Many studio owners are surprised to find that:
- Their contract has auto-renewed without notice
- There’s an exit clause they didn’t know about
- The price increase they just received may violate original terms
Your options:
- Wait it out: Time your migration to coincide with contract end
- Negotiate: Some providers will let you out early, especially if you push back
- Run in parallel: Start with ABC Glofox while finishing out your old contract
- Review the fine print: Price increases or service changes may give you grounds to exit
We’re happy to review your situation and help you find the best path forward.
Free Resource: What Your Contract Actually Says – A Studio Owner’s Checklist
Will there be downtime during the switch?
We aim for zero downtime. Our migration process is designed so you can continue operating normally right up until your go-live date.
Here’s the typical approach:
- Parallel setup: We build your new system while you’re still using your old one
- Final sync: We do a last data sync right before go-live
- Clean cutover: You switch to ABC Glofox at a planned time (usually overnight or during slow hours)
- Immediate support: Our team is on standby to resolve any issues
Most studios choose to switch over on a weekend or during their slowest day to minimize any disruption.
How much training will my team need?
Less than you might think. ABC Glofox is designed to be intuitive—you shouldn’t need a manual to check someone in or schedule a class.
Our training includes:
- Dashboard walkthrough: Getting comfortable with your new command center
- Day-to-day operations: Bookings, check-ins, payments, and member management
- Advanced features: Reporting, automations, and marketing tools
- Staff-specific training: Different sessions for front desk, instructors, and owners
Most teams feel confident within a few days. And if you ever get stuck? We offer ongoing support—real humans who actually pick up the phone.
What makes ABC Glofox different from my current software?
Some fitness studios use software originally designed for a broad mix of wellness businesses. ABC Glofox is different because it’s built exclusively for boutique fitness, which means less complexity, faster onboarding, and workflows designed around how fitness studios actually operate.
For you:
- No long-term contracts. Month-to-month available. Leave when you want.
- Transparent, predictable pricing. No surprise fees. No hidden fees.
- 2-day payment processing (US). Your money, faster.
- Real humans. Fast responses. Comprehensive training included—ongoing support as your studio grows.
For your members:
- Your branded app. Zero competitor promotions. Ever. No “Deals Near Me” advertising your rivals.
- Easy booking in just a couple of taps
- Clear visibility into their memberships and credits
- A seamless experience that keeps them coming back
We’re not trying to be everything for everyone. We’re focused on being the best for boutique fitness.
Fitness Studio Software Migration Checklist: Your Action Plan
Ready to start? Here’s what to do:
- Review your current contract—Know your renewal date and exit terms
- Export your member data—Request a full data export from your current provider
- Book a demo with ABC Glofox—See the platform in action and ask questions
- Plan your timeline—Work with our team to set a realistic go-live date
- Prepare member communications—We’ll provide templates to make this easy
- Schedule team training—Get everyone comfortable before launch
- Go live!—Switch over and start enjoying software that actually works for you
Free resource: The Studio Software Migration Guide—Your Complete Switching Checklist
Ready to Make the Switch?
Switching gym software feels like a big decision because it is one. But it doesn’t have to be stressful.
With ABC Glofox, you get a dedicated team that’s done this hundreds of times. We’ll handle the technical heavy lifting so you can focus on what you do best—running an amazing studio.
Your members deserve a better app experience. Your team deserves simpler tools. And you deserve software that works for you, not against you.
Ready to see what switching looks like for your studio?
Book Your Free Migration Assessment →
Free resource: The Studio Software Migration Guide—Your Complete Switching Checklist
