Member Experience Tools
Create and maintain authentic relationships with your members at every phase of their life cycle and at scale.
Uniquely Branded Member App
Enhance your member's experience with a mobile app they can use to book classes, make purchases, and engage with your studio.
Your studio in the app store…
Today, one of the places that your members will expect to find your presence, is in the app store. So it’s important that you have an app that looks and feels just like your studio.
A professional and convient app
Some of the most common feedback we get from our studios is how their members always compliment them on their app. It gives a level of professionalism and convenience that is hard to beat.
With your very own branded member app, your members can find classes and book in. They can view their schedule, update their membership plan or buy credits.
A better member experience
You can keep members informed on studio news and offers. There’s even an online store where they can purchase your merchandise. It’s very easy to use and will take your fitness business one step further.
Website Schedule Integration
Give your members a unified experience with a branded booking portal on your website.
Keep your brand at the forefront
Your website is important. It has a look and feel that is unique to your fitness business. Our website integration will easily build on to what you already have and enhance it.
Make it as easy as possible for your members
Making sure your members can easily find, view and book classes through your website and app is vital. We all know people are busy and can get distracted easily. So it’s vital that when they come to your website to book a class, they do so without any confusion.
Fully customizable to your needs
We’ve developed a calendar and booking system that not only looks great, but will perform seamlessly with your existing website. You can fully customize it to match your brand. You can add or remove filters for things like classes, courses, trainers etc. You can even change how it is viewed. Basically, you make it your own so that it fits the needs of you and your members.
A completely self service solution so your members can book and check into classes.
A self service solution that’s easy to use
The Check-in Kiosk offers your members an easy to use and convenient solution to having to wait in lines at reception or waiting for a trainer to check them in. It’s 100% self service
More time to spend with your members
The Check-in Kiosk will free up your time ahead of a class. Instead of booking in latecomers, you can direct them towards the Check-in Kiosk to book themselves in. This will give you more time to spend welcoming newcomers, catching up with members and getting the studio ready for the session.
Fill any open slots ahead of a class
Members can use the Check-in Kiosk to see what classes are on right now and if there is an available slot, book themselves in on the spot.
Drive more revenue into your business by selling products and merchandise through your Member App.
Enhancing the member experience
Having an online store available through your app not only drives more revenue for your business but also enhances the member experience, by offering them an easy way to view and purchase your products.
Intuitive and easy to use
You don’t need to worry about shipping as you have the option for your members to collect their purchases next time they visit the studio. The system is intuitive and easy to use. Items are marked as collected by your or your staff when the member comes in to pick it up.